Acqueon, a leading publisher of conversational engagement software, today announced that it has appointed Patrick Beyries Chief Product Officer for the company. Since 2005, Acqueon has innovated in proactive customer engagement with platform independent software that connects Contact Center as a Service (CCaaS), Conversational AI and Communication Platform as a Service. (CPaaS), leveraging all three for better communication with customers and better distribution. of work to agents and associates. The company’s software orchestrates a multi-channel, multi-touch approach to sales, service, collections and loyalty development.
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In this newly created role, Beyries will work closely with the product team, customers, partners and industry experts to define the future of customer engagement and drive the implementation of Acqueon’s vision. Beyries comes from SaaS leader Salesforce where he spent over a decade leading product teams, product strategy and was instrumental in the growth of the Salesforce Service Cloud product, Salesforce’s largest product, to over $ 6 billion in recurring revenue.
“I am delighted that Patrick is joining Acqueon,” said Ashish Koul Acqueon, CEO. “His expertise in the field and his track record will be essential to propel us into our next stage of growth. “
“I am excited about Acqueon’s unique positioning and huge market opportunity,” said Patrick Beyries. “I am inspired to join the company and the management team in their mission to transform customer engagement. “
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