AUDIO: Yaw Mamphey on Navigating Covid-19, Remaining Relevant in Ghana’s Hospitality Industry


Accra City Hotel Marketing Director Yaw Mamphey

Accra City Hotel Marketing Director Yaw Mamphey has shared his perspective on Ghana’s hospitality industry since the outbreak of the Covid-19 pandemic last year.

He believes the pandemic has offered the hospitality industry an opportunity to build a sustainable market with the domestic market as the main pillar.

Yaw has over 10 years of experience as a top performing hospitality and guest professional, leading business development, operational efficiency, and strategic sales and marketing initiatives for hotels and resorts.

He has consistently provided leadership to the teams he works with to implement a “clear vision and voice” that aligns with high ethical standards and disciplinary cultures that value integrity and transparency in business.

He has played a key role in sales and marketing at leading country and city hotel properties, with unprecedented market share, revenue and profits. He also increased his income during his first year in the Accra City Hotel ownership.

He has also developed a high performing team which has led Accra City Hotel to the highest market share and profits in the last years of operation. This helped the hotel win 20 awards of excellence in the first two years of its tenure at the Accra City Hotel. Yaw during his career received the awards below;

o “Most Admired Hospitality Professional” 2020 – Hospitality Awards Ghana

o “Best Marketing Director – Africa” ​​2019 – Haute Grandeur Global Hotel Awards

o “Most Admired Sales and Marketing Director” 2019 – Hospitality Awards Ghana

o “Excellence in Marketing Management” 2018 – The Bizz Awards

Listen to the podcast below;


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