EY Announces Global Alliance with Shopify to Create a New Marketplace for Regulated Products and Provide Out-of-the-Box E-Commerce Services | EY

  • Helps enterprise merchants get to market faster, at scale, increase revenue potential, improve profitability, reduce tax risk, and deliver personalized experiences
  • Provides enterprise customers with access to EY wavespace x Shopify global hubs to co-create transformational commerce experiences

The EY organization today announced a global alliance with Shopify Inc., a provider of commerce-critical internet infrastructure, to help businesses maximize the potential of online commerce and support the sale of regulated products.

The EY-Shopify Alliance, founded in Canada, aims to help businesses activate and scale their e-commerce business in two ways. The first is through EY’s e-commerce system integration services optimized for implementing Shopify for large enterprises. The second is to create new secure options for the sale of regulated products such as pharmaceuticals and alcoholic beverages.

This alliance synergizes Shopify’s fast-to-value, rapidly deployable and customizable platform with EY’s integration capabilities into all relevant back-end systems, such as enterprise resource planning, customer relationship management (CRM), inventory management, financial fulfillment and reporting, back-end implementation and indirect taxes, as well as front-end customer experience.

The proven compliance, data analytics, global tax, commerce and managed services capabilities of EY’s teams will help large Shopify merchants stay compliant when selling regulated products, regardless of geography. This will enable merchants to be informed of rapidly changing regulations, operate and sell products compliantly with reduced risk, and drive a tax-efficient distribution model, creating a best-in-class digital experience for customers.

EY and Shopify will form an initial cohort of 500 technical professionals from around the world who will play a key role in bringing the unique strength of the alliance to enterprise customers at scale and adding accelerated value to customers. Additional support will be extended to these professionals by allowing up to 10,000 consultants to be exposed to the Shopify platform. The alliance will also establish a set of EY wavespace x Shopify centers, the first of their kind. Leveraging the global network of EY wavespace™ innovation centers (in locations including New York, London, Toronto, Sydney and Singapore), these centers will bring together the power of Shopify, EY teams and their collective customers to create enhanced online customer experiences and solutions, reinvent the future of e-commerce and unlock new markets for regulated products.

Kristina Rogers, EY Global Consumer Leader, says:

“Businesses and online merchants are re-evaluating their e-commerce strategies to deliver better, more relevant and frictionless experiences to meet the high expectations of e-commerce customers. This collaboration with Shopify will help brands improve their customer journeys, explore new channels, and ultimately grow their businesses, while navigating the increasingly complex world of regulated retail. »

Jad Shimaly, CEO and President, Ernst & Young LLP (EY Canada), says:

“The demands and expectations of next-generation conscious consumers will require a pivot to thrive in accelerated – and fast-paced – e-commerce environments. The alliance with Shopify will provide a wide range of transformational services that will help merchants conform to the landscape complex regulatory environment and create new operating models that deliver seamless and sustainable customer experiences. I am thrilled to see this partnership unlocking opportunities for customers that allow them to grow at scale while creating long-term value for all stakeholders.

Harley Finkelstein, President of Shopify says:

“Modern businesses operate in a complex environment where scale, speed and flexibility
are needed to stimulate growth. We are delighted to work with EY teams to deliver performance,
personalization and commerce expertise that our merchants know and appreciate to the greatest number
companies around the world. »

For more information, visit ey.com/shopify.


About EY

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Enabled by data and technology, diverse EY teams in more than 150 countries deliver trust through assurance and help clients grow, transform and operate.

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This press release has been issued by EYGM Limited, a member of the global EY organization which also does not provide services to clients.

About Shopify

Shopify is a leading provider of business-critical Internet infrastructure, offering trusted tools to start, grow, market, and manage a retail business of any size. Shopify improves commerce for everyone with a platform and services built for reliability, while delivering a better shopping experience for consumers around the world. Proudly founded in Ottawa, Shopify powers millions of businesses in over 175 countries and is trusted by brands like Allbirds, Gymshark, Heinz, Tupperware, FTD, Netflix, FIGS and more. For more information, visit www.shopify.com.


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