stc Bahrain launches the region’s first unified automation and intelligence program, “uNOC”


Announced at the SAMENA Council Leaders Summit, the program will adopt the highest level of digitalization and automation in its operations to streamline and unify stc operations. “uNOC” will enable services such as communications technology (CT), IT, business and international wholesale to operate on a single platform with enhanced digital capabilities.

Commenting on the launch, Nezar Banabeela, Managing Director of stc Bahrain said, “We are proud to be at the forefront of implementing Bahrain program to embrace digitization and integrate new technologies. Through the launch of “uNOC”, we are advancing artificial intelligence and machine learning technologies to improve user experience and maintain oversight of all stc operations through unification, automation and intelligence. We are proud to work with our Huawei partners to continue to push boundaries and accelerate transformation in the Kingdom to better serve our expanding service portfolio. »

Aiming to improve the user experience, the integrated platform will create a streamlined process that will improve the efficiency of all operations. “uNOC” will integrate various operations such as unified service management, unified workforce management and all online governance through smart dashboards. Initially, the platform will focus on promoting “contactless monitoring”, including the interconnection of processes across domains and one-click operations visibility in near real-time.

Currently, more than 60% of operations and maintenance (O&M) systems worldwide maintain multiple isolated OSS systems. O&M systems lead to low resource efficiency, slow processes and incomplete end-to-end operating capabilities. stc Bahrain re-engineered its processes by deploying them on a single, unified service management platform, with the ability to replace manual tasks with machines, resulting in high operational efficiency, increased network availability and quality Datas.

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SOURCE stc Bahrain


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